by: Pavan Zaveri, Children's National Medical Center
A Happy Diwali and Happy New Year for all those of an Indian inclination....
Though a nice article on holidays and the ED would have been more related....I found this article even more interesting for folks of all sorts of inclinations.
A Comprehensive View of Parental Satisfaction with Pediatric Emergency Department Visits
from the October 2013 Annals of Emergency Medicine
In short, the study was a combined qualitative and quantitative study on parental satisfaction in the PED at Cincinnati Children's based on phone surveys from 2003-2008. The main quantitative results were that "satisfaction was best predicted by how well physicians and nurses work together, followed by wait time and pain management" (derived from a decision tree analysis using chi-square automatic detection) and the qualitative results spoke to the themes of communication and information sharing including defining what physicians and nurses working together meant.
Now for my commentary....
In terms of research, this is a big achievement where qualitative research is making it to Annals - there's more of this so we should all be familiar with how it's done and its utility (making meaning to quantitative results and creating theories/questions for quantitative studies). Also, the stats on the quantitative data are quite complicated demonstrating the data in unique ways with top box responses and the tree to find drivers of overall satisfaction - take a look stats wizards to see what can be done with our loved Chi-squared.
In terms of implications, physicians and nurses working together meant so many things yet all the meanings still speak to coordination and being a team - think MedTeams, think Faculty retreat....maybe we need a re-evaluation of how much of a team we are with many new physicians and nurses in the department since we did MedTeams....
Enjoy and let's figure out to become a team....
A Happy Diwali and Happy New Year for all those of an Indian inclination....
Though a nice article on holidays and the ED would have been more related....I found this article even more interesting for folks of all sorts of inclinations.
A Comprehensive View of Parental Satisfaction with Pediatric Emergency Department Visits
from the October 2013 Annals of Emergency Medicine
In short, the study was a combined qualitative and quantitative study on parental satisfaction in the PED at Cincinnati Children's based on phone surveys from 2003-2008. The main quantitative results were that "satisfaction was best predicted by how well physicians and nurses work together, followed by wait time and pain management" (derived from a decision tree analysis using chi-square automatic detection) and the qualitative results spoke to the themes of communication and information sharing including defining what physicians and nurses working together meant.
Now for my commentary....
In terms of research, this is a big achievement where qualitative research is making it to Annals - there's more of this so we should all be familiar with how it's done and its utility (making meaning to quantitative results and creating theories/questions for quantitative studies). Also, the stats on the quantitative data are quite complicated demonstrating the data in unique ways with top box responses and the tree to find drivers of overall satisfaction - take a look stats wizards to see what can be done with our loved Chi-squared.
In terms of implications, physicians and nurses working together meant so many things yet all the meanings still speak to coordination and being a team - think MedTeams, think Faculty retreat....maybe we need a re-evaluation of how much of a team we are with many new physicians and nurses in the department since we did MedTeams....
Enjoy and let's figure out to become a team....
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